{"id":10641,"date":"2023-04-12T18:20:29","date_gmt":"2023-04-12T16:20:29","guid":{"rendered":"https:\/\/www.arctus.com\/?p=10641"},"modified":"2025-02-21T16:59:07","modified_gmt":"2025-02-21T15:59:07","slug":"intranet-mobile-application-best-user-experience","status":"publish","type":"post","link":"https:\/\/www.arctus.com\/en\/intranet-mobile-application-best-user-experience\/","title":{"rendered":"INTRANET AND MOBILE APPLICATION: HOW TO HAVE THE BEST USER EXPERIENCE? (2\/4)"},"content":{"rendered":"
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INTRANET AND MOBILE APPLICATION: HOW TO HAVE THE BEST USER EXPERIENCE? (2\/4)<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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\n\t\t\t\t\t\t\n\t\t\t\t\t\t\tEstelle Banoum & S\u00e9bastien Chatel\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t
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12 April 2023<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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In a series of four articles, our consultants Estelle Banoum and S\u00e9bastien Chatel detail the five key factors to consider for successfully turning your intranet into a mobile application.<\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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In this second article, the authors answer the question of and design and share with you how to offer an optimal experience to these users who work in the field<\/strong>, on construction sites, in stores, in nomadic mode, in their vehicles, in schools, hospitals, etc.<\/p><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Defining usage: a prerequisite to designate your mobile application<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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Once the expectations of your non-connected employees are well defined and their expectations well understood (see for this our 1st article \"Intranet and mobile application: how to address your non-connected populations?<\/a> \"<\/span><\/span>), you will have to move on to the design stage of the mobile experience.<\/p><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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The first step consists of defining the uses, and more precisely those that you want to deploy with a mobile application.<\/p>

This question of the uses of a mobile application will be very structuring for your mobile application project.<\/p>

Why should it be? Because the uses determine the ergonomics choices... and what naturally follows <\/strong> namely the design of the home page, the navigation menu, the quick access links, etc.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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UX\/UI: asking the right questions<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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Ask yourself the questions that are important in defining the purpose of your application and the goal you want it to achieve... Do you want your users to simply access the latest news<\/strong> ? Or do you want them to perform tasks that are part of their job<\/strong> such as filling out forms, finding procedures, accessing applications...<\/p>

If this is the case, pay special attention to the UX (user experience) and the UI (user interface). Later, those same users will thank you!<\/p><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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A user interface must adapt to the users' uses and navigation logic. Above all, it must allow the employee intuitive and quick access<\/strong> to information, services and online work tools.<\/p>

For someone working on the front line, ease of navigation is a promise to save precious minutes. Where to find what information? Where to click? Where to go? A strong argument for the adoption of new uses!<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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The easy solution would be to simply ensure that the entire intranet is responsive and accessible on mobile and stop there. However, users do not have the same uses on a computer as on a mobile!<\/strong> For example, reading a news item and liking it can be done quickly on a cell phone... but it may be more difficult to manage subscriptions or modify your profile.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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What editorial content can you offer ON YOUR MOBILE INTRANET?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t
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From an editorial point of view, keep in mind that non-connected employees generally have little time to consult the intranet.<\/p>

\u00a0<\/p>

Favour short contents and diversify the formats <\/strong>to attract your readers. An interesting format is the podcast, which can be accessed via your application and listened to on the move.<\/p>

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It can also be judicious to propose from time to time exclusive mobile content<\/strong> from time to time to attract attention and generate more traffic.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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The choice of features FOR A SUCCESSFUL EXPERIENCE<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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Finally, the important functionalities of your intranet will need special attention.<\/p>

You may want to exclude non-mobile friendly applications from your mobile application launcher, and refine your search engine results. Providing too many filters in the directory should be avoided<\/strong> avoided as it is difficult to use.<\/p>

Regarding the phone book, you will certainly want to make sure that it is possible to quickly make a phone call by clicking on a colleague's number!<\/p><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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\u2139\ufe0f To go further<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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To go further on the topic of connected employees, check out our article<\/span><\/a><\/span> on how to identify who the non-connected are, what their needs are and how to engage them.\u00a0\u00a0<\/p>

In our next article, we will discuss the best technical approach to develop your intranet on mobile application.<\/strong>.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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\n\t\t\t\t\t\t\n\t\t\t\t\t\t\tS\u00e9bastien Chatel

Senior Consultant<\/p>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t

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A specialist in internal communication topics, S\u00e9bastien has developed experience in managing international projects at Arctus. He is passionate about managing intranets and always on the lookout for trends and best practices to share!\n <\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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\n\t\t\t\t\t\t\n\t\t\t\t\t\t\tEstelle Banoum

Consultant<\/p>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t

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\nWith a solid experience in project management support, Estelle guides you to successfully complete your internal digital transformation projects.<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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YOU MIGHT ALSO
BE INTERESTED IN THESE ARTICLES<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Trends<\/div>\n
Intranet 2026: Cms trends, generative ai and employee experience in full transformation<\/div>\n
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\n <\/path><\/svg>\n <\/div>\n <\/div>\n <\/a>\n <\/div>\n
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\n \"Leadership <\/div>\n
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Ideas<\/div>\n
Leadership in the age of AI: how to support teams in the transformation of work?<\/div>\n
\n Comment l\u2019IA g\u00e9n\u00e9rative transforme le leadership et red\u00e9finit le r\u00f4le des managers dans un travail de plus en plus hybride et augment\u00e9. <\/div>\n
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Ideas<\/div>\n
HOW IS HYBRID WORK EVOLVING IN 2026?<\/div>\n
\n Retour au bureau, mont\u00e9e en puissance de l\u2019IA g\u00e9n\u00e9rative, nouvelles exigences manag\u00e9riales : o\u00f9 en est r\u00e9ellement le travail hybride en 2026 ? <\/div>\n
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A QUESTION, A PROJECT<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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NEWSLETTER<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\tTo keep up to date, subscribe to the Arctus Newsletter.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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In a series of four articles, our consultants Estelle Banoum and S\u00e9bastien Chatel detail the five key factors you need to consider if you want to successfully convert your intranet into a mobile application. In this second article, the authors answer the question of usage and design, and share with you how to provide an optimal experience [...].<\/p>","protected":false},"author":2,"featured_media":10662,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[1],"tags":[],"class_list":["post-10641","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-non-classe"],"acf":[],"yoast_head":"\nIntranet & application mobile : comment avoir la meilleure exp\u00e9rience utilisateur ?<\/title>\n<meta name=\"description\" content=\"Vous projetez de cr\u00e9er une application mobile d'intranet ? D\u00e9couvrez dans cet article comment avoir la meilleure exp\u00e9rience utilisateur.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.arctus.com\/en\/intranet-mobile-application-best-user-experience\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"INTRANET ET APPLICATION MOBILE\u00a0: COMMENT AVOIR LA MEILLEURE EXP\u00c9RIENCE UTILISATEUR ? (2\/4)\" \/>\n<meta property=\"og:description\" content=\"Vous projetez de cr\u00e9er une application mobile d'intranet ? 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