2 February 2026
Organizations are undergoing profound transformations, particularly around hybrid work. In 2026, how are companies adapting to the widespread adoption of remote work, evolving management practices, and the rapid rise of generative AI in professional use?
Starting on February 3, 2026, Arctus launches the third edition of the Hybrid and Augmented Work Observatory.
An open study for all professionals, designed to decode the new realities of work and shed light on the transformations underway.
Launched in 2022 in the wake of the health crisis, the Hybrid Work Observatory was designed to analyze how digital technologies are sustainably transforming the organization of work.
Since then, the context has evolved significantly.
From 2023 onwards, the widespread availability of generative AI tools accessible to all has accelerated transformations: new ways of producing content, collaborating and making decisions… as well as new questions around the role of managers, employee autonomy and governance frameworks.
With the 2026 edition, the Observatory adopts a broader vision of work hybridization, which goes beyond the alternation between on-site and remote work to fully integrate the impact of AI on professional practices.
The 2024 report of the Observatory highlighted a dual gap: while the technical conditions for hybrid work are now in place, managerial practices are still struggling to keep up, while generative AI is already emerging as a major driver of work transformation.
The digital tools required for hybrid work are widely deployed across organizations.
However, 1 in 2 companies believe that managers’ adaptation to hybrid work is not satisfactory, revealing a persistent gap between technical setups and managerial practices.
While the use of generative AI is still emerging, projections are unequivocal:
63% of organizations anticipate regular or even daily use of generative AI in their professional activities, confirming its structuring role in the evolution of working practices.
This is precisely the ambition of the new edition of the Hybrid and Augmented Work Observatory.
This new edition explores three key dimensions, which are inseparable in the reality of organizations:
Hybrid work tools, including generative AI
Management, and its evolution in the digital age
Governance, put in place to frame and support these transformations
The objective is to understand what is really happening on the ground, through actual uses, practices and the choices made by organizations.
The questionnaire is structured around questions that lie at the heart of current organizational concerns:
Where do companies really stand in the implementation of hybrid work?
How are digital tools, and generative AI in particular, transforming the way people work?
What impact does this have on management, collaboration and content production?
How are employees being supported in the face of these rapid transformations?
Which practices are emerging, which gaps persist, and which levers can be activated?
Quel que soit votre rôle ou votre niveau de responsabilité dans votre organisation, vous pouvez répondre au questionnaire de l’Observatoire 2026.
En participant, vous bénéficiez :
d’une étude de référence sur les nouvelles façons de travailler,
de résultats consolidés, issus d’un large panel et complétés par des entretiens qualitatifs,
d’enseignements utiles pour nourrir des réflexions, comparer des pratiques et identifier des tendances de fond.
Les résultats de l’étude sont partagés en mai 2026 et vous permettront de :
nourrir des contenus (articles, conférences, webinars),
éclairer des décisions,
comparer des pratiques,
identifier des tendances de fond
En complément de l’enquête en ligne, des entretiens individuels qualitatifs seront menés avec des professionnels de différents horizons.
Si les thématiques du travail hybride, du management et de l’IA générative vous intéressent particulièrement, nous serions ravis d’échanger 30 minutes avec vous pour approfondir ces sujets.
Votre retour d’expérience permettra d’enrichir l’analyse et d’apporter un éclairage qualitatif essentiel aux résultats de l’étude.
For over 20 years, Arctus has been conducting studies to analyze trends in internal digital transformation and support decision-makers and project leaders as their organizations evolve.
Our research, including the Intranet Observatory, provides a valuable insight into internal digital practices and their effectiveness.
We also carry out custom research projects (observatories, barometers, etc.) to assess the level of digital maturity of your employees, their uses, their perception of digital tools, and the impact on their organization.
Would you like to discuss this type of project? Let’s talk!
|
✨ Facilitez votre veille sur l’expérience collaborateur et l’IA : abonnez-vous à la newsletter d’Arctus. |