SUPPORT THE MIGRATION OF INTRANETS FOLLOWING A MERGER / TECHNIP FMC

TechnipFMC is a company in the oil industry formed from the 2017 merger of Technip and FMC Technologies. The company operates in nearly 50 countries around the world and has approximately 38,000 employees.
In early 2018, TechnipFMC’s executive management decided to launch a new corporate intranet in order to decommission the two legacy platforms from the former companies and to promote the establishment and dissemination of the new company’s culture.

KEY ELEMENTS

CHALLENGES

Promote the establishment and dissemination of the company culture

ACHIEVEMENTS

Support for the entire organization in merging two outdated intranets from the former companies

RESULTS

A modern and scalable digital workplace offering a cutting-edge user experience

CHALLENGES

• Promote the dissemination and establishment of the company culture in an international context
• Provide a flexible and scalable solution to meet users’ needs for information, communication, and collaboration
• Support the company’s digital transformation, particularly the adoption of Microsoft 365

"ARCTUS IS A LONG TERM PARTNER OF TECHNIPFMC TO MANAGE OUR COMPANY INTRANET.
SINCE 2018 WE ARE WORKING CLOSELY WITH THEIR TEAM OF CONSULTANTS TO OPERATE THE PLATFORM AND ANIMATE OUR NETWORK OF CONTRIBUTORS »

DOUG GREEN

Director, Digital of TechnipFMC

ACHIEVEMENTS

• Audit of existing systems (3 intranets, an enterprise social network, and a wiki)
• In-depth qualitative listening phase (focus groups and interviews)
• Drafting of a listening report and project roadmap
• Support in validating the choice of vendor (evaluation grid)
• Support in defining and formalizing the governance of the new system
• Change management support: training of 500+ contributors, launch communication plan
• Overall project management and global PMO tracking (timeline tracking, risk management, reporting)
• Support in defining the annual intranet roadmap and its rollout
• Project carried out entirely in English in an international context

KEY FIGURES

+500 contributors trained

50 local sites migrated

70% of employees connected
every week

4 years of support
and mutual trust

(And it continues!)

RESULTS

• A new group intranet completely rebuilt from scratch in 8 months, allowing 35,000 employees to access all information flows, collaborative tools, and social features
• An intranet meeting users’ needs to access both global and local content with equal ease (specific information architecture deployed, content targeting, multilingual support, etc.)

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