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TOWARDS A RESPONSIBLE AND SUSTAINABLE INTRANET AND DIGITAL WORKPLACE

Picture of Anies Karray
Anies Karray

24 June 2025

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Digital tools, such as the intranet and the digital workplace, are essential for internal collaboration and communication. strategic. According to 2025 Intranet Observatory, 94 % of professionals consider the intranet to be indispensable or required. These platforms are thus establishing themselves as a key lever to initiate a company-wide approach to digital sobriety.

But how to integrate these issues in practice in the design, management and development of internal digital tools? From environmental awareness to the implementation of sustainable governance, via concrete practices in the intranet or the digital workplace and the reasoned use of AI, let's explore the levers for combining performance, efficiency and responsibility.

Understanding Responsible Digital: an underestimated challenge for intranets and the digital workplace

Responsible digital refers to all practices aimed at voluntarily reducing our environmental footprint, economic and social impact of information and communication technologies. This footprint is not limited to the day-to-day use of these tools, but covers their entire life cycle: from design to the end of the equipment's life.

While the subject of responsible digital technology is gaining in visibility, it remains still not fully integrated into the thinking on intranets and the digital workplaceYet it is at the heart of employees' daily digital lives.

 

Today, the greenhouse gas emissions from the digital sector are comparable to those ofcivil aviation. And this weight is increasing all the time, not least because of the proliferation of equipment.

Digital footprint

There are almost 34 billion terminals for 4.1 billion usersor an average of 8 digital devices per person. It is precisely this equipment that poses the greatest challenge: between 59 % and 84 % of the environmental footprint of digital technology more than data centres or networks.

In this context, intranets, digital workplaces and other collaborative platforms must evolve. Their design, governance and use must now incorporate the principles of digital responsibility, at the risk of contradicting companies' CSR commitments.

Integrating sustainable practices into the intranet and the digital workplace: practical steps towards effective digital sobriety

The intranet and the digital workplace are important strategic entry points to initiate or reinforce a digital sobriety approach within the company. As hubs for information, collaboration and services, they account for a significant proportion of everyday digital usage - so they offer considerable potential for optimisation.

 

Here are a few practical best practices to incorporate into the design or development of these environments:

  • Centralising and rationalising content to limit duplication, document silos and multiple versions, often synonymous with superfluous storage and disorganisation.
  • Encouraging the sharing of links rather than sending attachments by email, in order to reduce the footprint of internal exchanges.
  • Deploying collaborative tools tailored to specific uses (chat, project channels, integrated comments) to lighten mailboxes and streamline interactions.
  • Personalise access to information according to profile to limit energy-intensive searches and reduce information noise.
  • Pooling technical developments via internal marketplaces, avoiding redundancy and strengthening interoperability between tools.

These practices, which are often perceived as incidental, are in fact the building blocks of a more responsible, more fluid - and therefore more efficient - digital workplace.

Towards eco-responsible artificial intelligence in the intranet and digital workplace

TheArtificial Intelligence gradually making its presence felt in intranets and digital workplace environments (consult our dedicated article on this subject). Intelligent search, virtual assistants, content recommendations: these functionalities promise efficiency gains, but they are not enough. their deployment is not without environmental consequences.

Integrating AI into a digital sobriety approach involves a trade-off between added value and carbon footprint.

 

This responsible approach can be guided by a number of factors:

  • Assessing real needs upstream Sometimes, a well thought-out business logic can meet the need without resorting to complex, energy-consuming models.
  • Optimising algorithms For example, lighter models and the use of compression or distributed training techniques help to limit the consumption of resources.
  • Choosing sustainable infrastructures Hosting solutions in certified data centres powered by renewable energy helps to reduce the overall impact.
  • Relying on open source and mastered solutionsoffering greater transparency and better adaptation to internal uses.

In an eco-responsible digital workplace, AI should be seen as a means to an end, not as an end in itself.

Implementing sustainable governance for an eco-responsible intranet

Digital environmental impact measurement

Without appropriate governancedigital sobriety initiatives supported by the intranet or the digital workplace risk remaining isolated and isolated. To ensure that these initiatives are sustainable, it is essential to structure a cross-functional approach that is managed and aligned with the company's CSR priorities.

A number of levers can be used to build this sustainable governance:

  • Setting up a committee dedicated to responsible digitalThis committee brings together the key stakeholders: IT, internal communications, HR and CSR. This committee can steer the roadmap, define environmental performance indicators and monitor their development over time.
  • Raising employee awarenessThis is achieved by running in-house campaigns and workshops to promote good habits, such as controlling usage, sorting content and using tools sparingly.
  • Integrating sustainability into tool selection and management processesby including environmental criteria in specifications, calls for tender and application lifecycles.

This governance is not simply a framework: it is the foundation that enables the intranet and the digital workplace to become concrete levers for responsible transformation.

What if digital sobriety became a driver of transformation?

Adopting an eco-responsible approach to managing the intranet and the digital workplace is not just about not just reduce our carbon footprint of the organisation. It also means boosting performance, consistency of use and employee commitment on a daily basis.
From technological choices to governance and day-to-day practices, every action counts to build a digital environment that is more sober, more useful, and fully aligned with the company's CSR challenges.

Contrary to popular belief, digital sobriety is not holding back digital transformation. She redefines the contoursby making it more sustainablemore resilient - and above all, more human.

 

At Arctus, we support organisations in this process by integrating these issues into their intranet or digital workplace from the outset.

 

What if now was the right time to get the ball rolling in your company?

Contact us to find out more!

Picture of Anies Karray<br><p id="mr-formation">Consultante</p>
Anies Karray

Consultant



Anies is an internal digital transformation consultant. She is experienced in change management and the use of digital tools, and is passionate about digital responsibility.

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